Testimonials of Customers

These letters have come to us from around the country, and we thought we would share them with you.

Dear Palmer Industries:

I'd like to thank you for your service, your attitude, and your trust.

Several months ago I bought a Palmer Independence for my mother. I should also thank you for your machine--it's by far the best I have seen, and I looked at a lot of them before I chose yours. It has enabled my mother to maintain some of her independence since she lost her car. She's off in it every day, and it is a real conversation piece wherever she goes.

I recently ordered a rear view mirror for the scooter, and gave it to my mother for Christmas. When I tried to install it, the mounting bracket was too large and couldn't be tightened on the handlebar. So I called you, and you asked me to call your assembly shop. So I called them. The woman who answered said "sorry"---then said she'd try a new one first on a machine in the shop and then mail it to me. She did, it came, and it's definately smaller than the original one and will probably work (I won't be able to try it until I visit my mother again).

The whole process was just so easy I wanted to thank you. I've enclosed the original mounting bracket--you may want to spot check those in stock to see if others have the same problem.

Thank you.

Tim of Los Gatos, CA

Dear Palmer Industries,

Thank you so much for the check for $100. I of course was very surprised and thankful, but mainly I want to reiterate in print what I've said over the phone. It's a pleasure to do business with you and to have a continuing personal relationship with you, even if only over the phone.

My experience with your Customer Service has been excellent, with your office staff whom I talk to on the phone consistently helpful and friendly. I'm thankful for this opportunity to 'sing your praises' for a bit.

David of Dallas, TX

Hi friends,

Just a note to let you know we love our Palmer Twosome. It is a great help to us for my husband is blind and also has a bad heart and a bad back. I have some problems, but I do drive the Palmer. It helps me with groceries for they get a little heavy to carry. We want to thank you for thinking of people with special needs.

Thanks again.

Jim & Dolly of York, PA

Dear Jack:

I received the fork for the trike and I have it installed and running. It was definately the problem. I am so thankful to you and the company and I am greatly relieved as I thought I was really in for a lot of trouble and expense. I did not need the help of a bike shop so there was no cost there.

Thanks again for your sincerity and honesty and please thank the president of the company for me.

Thank you so much, you are all good people.

Aubrey of Richmond Heights, MO

Sorry I'm so late in sending this. It was in the envelope in the basket of my twosome in the garage.

I haven't used it much yet. It's so powerful, I only use 1st & 2nd gear. I only ride in my yard. One day, I'll go in the street of my neighborhood for a ride. It's beautiful and you should see the people passing by look at it.

Thanks.

Laura Lee of New Iberia, LA

Dear Joanie:

First off - let me tell you how much I am enjoying our Palmer Twosome. It has enhanced my life completely and here in Grand Island which is level country on the whole, I ride around town anywhere I wish. I tell everyone "it's fully air conditioned" and the heater is just as good as the one in my Ford Model A Fourdoor. Mileage is good too! I can ride all day and still have enough fuel left to put Palmer in his stall and by morning, he's ready to go again - that I can't do with the Model A. I have to find a driver and that is sort of a problem - others have things to do - and with Palmer I can do my things too.

I haven't tried him out for distance yet - but I'll bet I traveled over 25 miles yesterday and did I enjoy him. Saturday, we had a car show and so we cruised around town. I swear next year I'll ride Palmer. Show people the car of the future!

I have given out most of the literature you sent me. Friends from Greenwood, NE (about 126 miles from Lincoln) Lincoln & Grand Island to Rapid City and Mitchell, SD. I care little if I receive any benefit from what I've done - I just wish to spread the happiness I have with Palmer around. Others have had their enjoyment with him also. Veterans Home Show in November, Palmer is to be there for rides for the handicapped.

Well, thank you so much. Respectively

Kenneth of Grand Island, NC